Logansport Memorial Hospital launches new electronic health record

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SOURCE: News release from Logansport Memorial Hospital

Logansport Memorial Hospital is excited to announce a significant technology upgrade to better serve Logansport, Cass County, and our surrounding counties in north central Indiana. Effective July 20, Logansport Memorial has launched a new electronic health record (EHR) that replaces several EHR systems within the hospital that were not well-connected previously. Now, patients can expect and enjoy a more seamless experience as their providers use a single source for their comprehensive health record that can be accessed across multiple points of care. Additionally, the online patient portal will consolidate into one portal where patients will be able to securely message their health provider, schedule appointments, view and settle financial balances, and access their health history.

Whether you are visiting one of our physician offices, taking advantage of walk-in, immediate care provided at Express Medical Center, or staying in the hospital to recover from surgery, your electronic health record will now be updated in the same system to provide one clear picture of your overall health to your provider.

“Launching our new electronic health record has been one of the most transformative and expensive investments we have made in our hospital,” comments Perry Gay, President and CEO. “But healthcare as an industry is constantly evolving and leadership across the hospital saw immense value in moving to a single EHR for our organization. Logansport Memorial has experienced tremendous growth in recent years, with the addition of physicians, specialists and service lines that our community did not previously have. To continue facilitating that growth, we knew it was time to upgrade some of the most significant technology in our facility and we saw a potential for true interoperability with this new system. Ultimately, this was a long-term, strategic decision made to position our organization for continued growth in the years and decades to come.”

Perry went on to say, “As we started this journey two years ago, we had support and buy-in from leaders across the hospital –in Information Systems, in Financial Services, in our clinical nursing areas, on our administrative team, from our physician and provider network, and from our Board of Trustees. The process has been long and challenging, because it affects so many different departments throughout the hospital and requires employees to learn new technology that completely changes their daily processes and workflows. Our multi-disciplinary team has worked tirelessly to facilitate trainings, reinvent processes, and go above and beyond to help their fellow coworkers. I couldn’t be more proud of their hard work and of the dedication shown by all employees during this time to make this monumental transition a success.”

At this time, we ask that our patients be flexible and understanding if they experience delays or longer wait times during their appointments.All appropriate LMH providers and staff have been appropriately trained, but patience is appreciated as they become accustomed to the software. In the short term, patient visits may take a little longer, but patients can be assured that providers and staff are working hard to ensure that their information is captured correctly so that they can provide the highest quality of care.

It is also very important for patients to remember to bring their insurance cards with them to each appointment, so that the information can be entered into the new system and then verified or updated with any changes at each appointment going forward. As our valued patients and families, thank you in advance for your understanding and cooperation with LMH during this time of transition.